NOTICE OF PRIVACY PRACTICES
Effective Date: [Insert Date]
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND
DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT
CAREFULLY.
Who We Are
Holistic Care Partners provides telehealth services and chronic care management support.
We are committed to protecting the privacy and security of your health information.
Our Responsibilities
We are required by law to:
- Maintain the privacy and security of your protected health information (PHI)
- Provide you with this notice of our legal duties and privacy practices
- Follow the terms of this notice currently in effect
- Notify you if a breach occurs that may have compromised your information
How We May Use and Disclose Your Information
- For Treatment :We may use and share your information to provide, coordinate, or manage your healthcare.
- For Payment: We may use and disclose your information to bill and receive payment from Medicare or other payers.
- For Healthcare Operations: We may use your information to improve services and run our business. Other Uses and Disclosures
We may also share your information:
- With your authorization
- For public health and safety
- As required by law
- For health oversight activities
- For workers’ compensation or law enforcement (when permitted)
Your Rights
You have the right to:
- Access your records
- Request corrections
- Request confidential communications
- Request restrictions
- Get a list of disclosures
- Receive a copy of this notice
Your Choices
You can choose how we share information in certain situations.
Uses Requiring Authorization
We will not use or share your information for marketing, sale, or sensitive uses without
your written permission.
Changes to This Notice
We may update this notice at any time.
PRIVACY POLICY
Effective Date: 03/01/2026
Holistic Care Partners (“we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services, including our website, telehealth services, and SMS communications.
- Information We Collect
We may collect the following types of information:
a. Personal Information
• Full name
• Phone number
• Email address
• Mailing address
• Date of birth (if applicable)
b. Health-Related Information
• Information related to your health conditions
• Appointment and care coordination details
• Communication related to your care
c. Technical Information
• IP address
• Browser type
• Device information
• Website usage data
- How We Use Your Information
We use your information to:
• Provide healthcare services and care coordination
• Schedule and manage appointments
• Communicate with you regarding your care
• Send SMS messages such as reminders, follow-ups, and updates
• Improve our services and patient experience
• Comply with legal and regulatory requirements
- SMS Communication and Consent
By providing your phone number and opting in, you consent to receive text messages from Holistic Care Partners related to your healthcare services, including:
• Appointment reminders
• Care coordination
• Follow-ups
• Program updates
Message frequency may vary. Message and data rates may apply.
You may opt out at any time by replying STOP.
You may reply HELP for assistance.
- Sharing of Information
We may share your information only in the following circumstances:
• With healthcare providers and staff involved in your care
• With service providers who assist in operations (under strict confidentiality)
• When required by law or regulation
We do NOT sell, rent, or share your personal information with third parties for marketing or promotional purposes.
- Data Security
We implement appropriate administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure. While we strive to protect your data, no system can be guaranteed to be 100% secure.
- Your Rights
You have the right to:
• Access your personal information
• Request corrections to inaccurate information
• Request restrictions on certain uses
• Opt out of communications (including SMS)
• Request deletion of your information, where applicable
- Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience and analyze website usage. You may adjust your browser settings to refuse cookies.
- Third-Party Services
Our website or services may contain links to third-party websites. We are not responsible for the privacy practices of those external sites.
- Children’s Privacy
Our services are not intended for individuals under the age of 18 without parental or guardian consent. We do not knowingly collect personal information from minors without proper authorization.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
- Contact Information
If you have any questions about this Privacy Policy or your personal information, please contact us:
Holistic Care Partners
info@holisticcarepartners.com
Holistic Care for Chronic Illness | Holistic Care Partners
Holistic Care Partners – SMS Privacy Policy & Terms and Conditions
PRIVACY POLICY (SMS COMMUNICATION)
Holistic Care Partners is committed to protecting your privacy. By providing your phone number, you consent to receive SMS messages related to your healthcare services.
Information We Collect:
We may collect your name, phone number, and any information necessary to provide healthcare services and communication.
How We Use Your Information:
Your information is used to send:
- Appointment reminders
- Care coordination messages
- Follow-ups
- Program updates
We do not share, sell, or distribute your personal information to third parties for marketing purposes.
Message Frequency:
Message frequency may vary depending on your care needs.
Data Security:
We take reasonable measures to protect your information in accordance with healthcare privacy standards.
Opt-Out:
You may opt out at any time by replying STOP.
Support:
Reply HELP for assistance or contact our office.
TERMS AND CONDITIONS (SMS PROGRAM)
By opting into SMS messages from Holistic Care Partners, you agree to the following terms:
Consent:
You consent to receive SMS communications related to your healthcare services.
Message Types:
Messages may include appointment reminders, telehealth updates, care coordination, and wellness support.
Message Frequency:
Message frequency may vary.
Charges:
Message and data rates may apply depending on your mobile carrier.
Opt-Out Instructions:
You can opt out at any time by replying STOP.
Help Instructions:
Reply HELP for assistance.
Privacy:
Your information is handled according to our Privacy Policy.
Contact Information:
Holistic Care Partners
info@holisticcarepartners.com
Holistic Care for Chronic Illness | Holistic Care Partners
ACKNOWLEDGMENT
By providing your phone number, you acknowledge that you have read and agree to this Privacy Policy and Terms and Conditions.